Uncovering Opportunities And Risks: Applying Predictive Analytics In Csm
Released 01/2025
With Madecraft , Samuel Cummings
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill level: Beginner | Genre: eLearning | Language: English + subtitle | Duration: 31m 59s | Size: 101 MB
Make data-driven decisions by using predictive analytics in customer success management.
Course details
Looking to harness data for better customer success management? In this course, data scientist and customer success leader Sam Cummings will teach you how to use predictive analytics to identify opportunities and mitigate risks in customer success. Learn to collect and prepare data, develop and evaluate predictive models, and monitor and improve your models. After this course, you’ll be ready to use predictive analytics to make informed decisions and drive growth in your organization.
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